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Ashfords LLP Upgrades Its Legal Library with a Cloud-Based System Designed for Law Firms

A national law firm with over 500 staff across six offices moved from an awkward legacy database to Soutron’s cloud-based library management system, giving its information team a flexible, easy-to-use platform built with legal librarians in mind.

Ashfords LLP using Soutron Legal Library Software

How Soutron Gave Ashfords LLP a Legal Library Management System That Works the Way Librarians Think

Ashfords LLP needed a cloud-based replacement for an Access database that had become difficult to use. Soutron delivered a configurable library management system with the depth of functionality a national law firm requires, set up by a consultant with direct experience managing library systems for global law firms.




Introduction

Ashfords LLP is a UK based, national provider of legal and professional services with 76 partners and over 500 staff across 6 offices in London, Bristol, Exeter, Taunton, Tiverton and Plymouth.

The firm offers significant experience and depth of knowledge in business areas including real estate, energy, projects, corporate, commercial, technology and private client.

“It was clear to us that the Soutron Library Management System was designed by a librarian, not an IT technician!”

Susan Flegg

Information Resources Manager




Objectives

Ashfords LLP Offices in Exeter For many years, the library used a third-party Access based database solution, but found it increasingly awkward to use and wanted something more user friendly for the library and end users to experience.

With the advent of new cloud-based solutions becoming available in the library management marketplace, Soutron was able to move Ashfords across to their very own new online library management system, Soutron LMS.


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Key Outcomes

  • A legacy Access database replaced with a cloud-based library management system. Soutron moved Ashfords from a third-party Access-based solution that had become increasingly awkward to use, to a flexible online platform that the information team finds straightforward to manage and update.
  • Digital content and physical book collections managed in one place. The library stores digital content alongside its extensive book collection in a single Soutron catalog, with the ability to add weblinks to book records so lawyers have alternative content choices directly in search results.
  • Catalog updates and record edits completed without technical support. Staff can add replacement statute volumes, amend ISBN numbers and edit fields quickly and without friction. The Information Resources Manager described the cataloging process as running very smoothly.
  • Third-party login details stored within the system for lawyer access. Beyond standard library management, Ashfords uses Soutron to store login credentials for lawyers’ access to third-party websites, reducing the volume of routine support requests the library team handles.

Solution

Susan Flegg and Graham Partridge Susan Flegg, Information Resources Manager says, “It was clear to us that the Soutron Library Management System was designed by a librarian, not an IT technician!”.

She liked the way the whole catalog was configured and designed by Graham Partridge, VP of Research and Development at Soutron Global.

His previous background and expertize as a Library Systems Manager for a global law firm has provided a valuable insight into the needs of a legal librarian.

Susan adds, “Soutron is set up in a way only a true librarian would have designed it. Graham, in particular, has been extremely helpful in setting up our system”.

The flexibility of the Soutron catalog has helped Ashfords make the most of the software. They store digital content alongside their own extensive book library collection and like how easy it is to quickly edit fields and add new records.

Susan says, “When we need to add replacement volumes to statutes or amend ISBN numbers, we can do so very easily. The cataloging process runs very smoothly. I really like how we can add weblinks alongside the book record, providing our lawyers alternative choices for content in search results.”

The library also really values the support provided. Susan says, “Soutron provide great support and response times are very quick. They really do go above and beyond when it comes to support.”

Summary

Ashfords LLP Library Going beyond library management, the library staff also use Soutron LMS to store the login details for lawyers’ access to third party websites. Susan says, “It is a great feature within the users’ accounts. We are frequently asked to remind lawyers of their login details as they often forget!”

This illustrates just one of the many ways the flexible database at the heart of the LMS can be configured to assist a law firm and provide support to lawyers.

To learn more about Ashfords LLP and the legal and professional services they provide visit their website:
www.ashfords.co.uk

To find out how you can upgrade your legal library to a fast, cloud-based and flexible library management system support your law firm, book a 20 minute discovery call with us today, see below.

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Frequently Asked Questions

Can Soutron replace a legacy Access database used for legal library management?

Yes. Ashfords LLP had been running its library on a third-party Access-based database that had become increasingly difficult to use.

Soutron migrated the firm to a cloud-based library management system that is easier to manage for library staff and more intuitive for end users, without requiring technical expertise to maintain.

Is Soutron's library management system suitable for a national law firm with multiple offices?

Yes. Ashfords LLP has over 500 staff across six offices in London, Bristol, Exeter, Taunton, Tiverton and Plymouth. Soutron provided a single cloud-based platform that serves the entire firm, configured by a consultant with direct experience managing library systems for global law firms.

The system handles both digital content and physical book collections in one catalog.

Can Soutron be configured to store third-party login credentials for lawyers alongside library records?

Yes. Ashfords LLP uses Soutron's flexible database to store login details for lawyers' access to third-party websites within user accounts.

This reduces routine support requests to the library team and illustrates how the system can be configured to support a law firm beyond standard library management tasks.

How does Soutron support legal librarians who need to add weblinks and alternative content sources to catalog records?

Soutron allows library staff to add weblinks directly alongside book records in the catalog. At Ashfords LLP, this gives lawyers alternative content choices when browsing search results, connecting physical and digital resources in a single view.

Staff can also edit fields, add new records and update statute volumes quickly without needing technical support.

About the Author
The Soutron editorial team covers archive, library and information management for specialist organizations. Our writers work alongside our product and client teams to make sure everything we publish reflects real-world practice, drawn from over 40 years of experience in the industry.
Soutron Editorial Team