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Soutron library solutions helping harnesses cross-industry insight and knowledge resources.
Lucideon is a global materials science consultancy that serves the healthcare, aerospace, nuclear, energy and construction industries. Their international teams needed unified access to technical knowledge spread across legacy databases and library systems.
Soutron’s branded portal solution brought together the World Ceramics Abstracts database, library collections and proprietary research papers into a single secure interface, enabling global researchers to discover and access materials science resources in one place.
With a mission to help clients overcome their materials development, process optimization and characterization challenges, Lucideon has evolved into the World’s leading trusted materials science partner.
With the application of in-house technical knowledge and expertise, Lucideon enhances and accelerates their client’s success, solving the most complex of problems by leveraging their materials science knowledge and expertise to create solutions trusted by the healthcare, aerospace, nuclear, energy and construction industries.
Historically a membership research organization for the ceramics and pottery industries dating back to 1920, Lucideon has harnessed its crossindustry insight and experience in materials development, analysis and assurance to provide a unique technical consultancy that enables, enhances and accelerates their clients’ R&D activities.
“Soutron has been a brilliant massive step forward for us and is now central to everything we do in the library. We worked closely with the Soutron team to migrate our materials and build our collection.
We’ve accomplished so much in a short time frame. And that wouldn’t have happened if we hadn’t had the support from Soutron bringing the library collections together.”
Caroline Mullington
Information Services & Technology
Partnerships Capability Leader
In 2021, the company decided to explore upgrading their existing legacy abstracts database and legacy integrated library system to a modern, unified system.
The company wanted to be able to manage and provide online access to their World Ceramics Abstracts database alongside their traditional library materials and digital documents. This wasn’t possible with the legacy systems.
A new, unified information management solution was needed that would allow global access to all their knowledge resources through a single portal.
Delivering results for materials science, testing and technical consultancy organizations like Lucideon. Talk to our team
Unified global resource discovery: Lucideon replaced its legacy systems with a single, secure digital search portal (LOIS), providing international teams and technology partners with centralized access to their vast materials science knowledge base.
Integrated database management: The platform successfully brought together the specialized World Ceramics Abstracts database alongside traditional library catalogs and proprietary digital documents into one searchable repository.
Enhanced self-service functionality: The new portal allows logged-in researchers to browse digital collections, download proprietary research papers, request off-site items, and self-check out physical books from the onsite learning center.
Data-driven collection insights: Built-in usage reporting provides the library team with clear visibility into resource consumption, helping them map out future specialized value-added information portals based on actual user demand.
Presented with this challenge, Information Services & Technology Partnerships Capability Leader at Lucideon, Caroline Mullington, began looking for a solution that would revamp their traditional library services to provide secure, unified access to their wide-ranging resources.
After conducting significant research, Caroline and her team discovered that Soutron could provide Lucideon with a secure, branded Search Portal that would provide their world-wide user community unified access to search the entire collection, in addition to users being able to request copies of articles, collections and digital documents.
After speaking with Soutron and participating in a product demonstration, the Lucideon team became very confident in knowing that Soutron could meet their needs and would continue to evolve as the Soutron technology is regularly updated. “The other vendors didn’t instil that same confidence and understanding of the project that Soutron did,” states Caroline.
Implementation
During the implementation stage, the Soutron portal was set-up to provide secure, gated access to their technology partners and internal staff.
Now named the Lucideon Online Information Service (LOIS), their new library services are accessible both online and on the Lucideon Intranet.
Once signed in to LOIS, library users can browse the library collections, request items stored off-site and download proprietary research papers. LOIS also enables readers to self-check out books from the onsite Lucideon Learning Zone.
Today LOIS enables the Lucideon Library Team to support their colleagues and partners internationally, providing access to all their knowledge resources through a single portal.
“The Soutron team have really been so supportive. We couldn’t have asked for anything more really at all from them,” states Caroline. “Soutron has done an amazing job and we’re so thrilled with the final results.”
Looking to the future, the usage reports are particularly valuable, giving the company insight and understanding of how the library resources and the Soutron portal are being used. Armed with that knowledge, developments will see the creation of new value-added information portals opening up further the impressive Lucideon knowledge base via Soutron’s portal technology.
To learn more about Lucideon and the range of industry leading solutions they provide, please visit:
www.lucideon.com
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The first step is to learn more. Here's how we can answer your questions:
Modern library management solutions can integrate multiple legacy systems into a single, branded portal. This approach brings together specialized databases such as technical abstracts, traditional library catalogs and proprietary research collections without requiring complete data rebuilding.
The unified search portal provides a single search interface for researchers and partners, eliminating the need to navigate separate systems and improving knowledge discovery across the organization.
Essential features include secure, role-based access control for international teams, integrated search across multiple content types (abstracts, papers, reports), self-service functionality for browsing and requesting items, download capabilities for digital content, and usage analytics to understand how researchers use knowledge resources.
A branded search portal also strengthens organizational identity and user engagement by customising the interface to match the organization's visual and procedural standards.
Built-in usage reporting and analytics provide insights into which research topics, databases and document types are accessed most frequently. This data helps library teams identify gaps in current collections, guide acquisition decisions, and prioritize the creation of new value-added information portals based on actual user demand rather than assumptions.
Usage metrics also demonstrate the return on investment in library services to organizational leadership.
Yes. A well-designed search portal with granular access controls allows organizations to serve multiple user groups securely. Different permission levels can govern which collections internal researchers can access versus external partners, what materials can be downloaded versus requested, and whether users can access digital files or physical item catalogs.
This enables organizations to share knowledge strategically whilst protecting proprietary or sensitive research data.