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Providing a cloud based, flexible and fully maintained library management system for National Association of Insurance Commissioners.
The National Association of Insurance Commissioners (NAIC) replaced fragmented legacy library systems with Soutron Discovery. This cloud-based migration consolidated multi-platform searches into a single portal, increasing the visibility and retrieval speed of digitised historical insurance proceedings for internal staff and external members.
Created in 1871, The National Association of Insurance Commissioners (NAIC) is the U.S. standardsetting and regulatory support organization created and governed by the chief insurance regulators from the 50 states, the District of Columbia and five U.S. territories.
Through NAIC, state insurance regulators establish standards and best practices, conduct peer review and coordinate their regulatory oversight. NAIC represents the collective views of state regulators domestically and internationally.
NAIC members, together with the central resources of the NAIC, form the national system of state-based insurance regulation in the U.S.
“The product is great, but the responsive, knowledgeable and friendly Soutron team is why we stay.”
Eryn E. Campbell
Senior Research Librarian
To make multiple collections, including an important digitized archival “Proceedings” collection, searchable, NAIC’s small team worked tirelessly to continually explain to their patrons how to use key resources from multiple access points.
To summarize, NAIC and its members found themselves having to use a variety of tools to find the right content. A confusing and clunky process which had to go.
NAIC was ready for a solution where a single search enabled users to quickly find the right content from their entire collection of information resources.
Delivering results for insurance sector organizations like the National Association of Insurance Commissioners. Talk to our team
Consolidated Multi-Platform Searching: The project successfully unified multiple disparate data collections into a single, cloud-based Soutron Discovery portal, eliminating the need for users to search across separate, fragmented legacy systems.
Increased Visibility of Historical Archives: Digitised core historical assets, including the “Proceedings” volumes, are now fully indexed and searchable, significantly driving up the engagement, use and discoverability of these valuable regulatory records.
Delivered a Modern User Experience: The new interface provides an intuitive, clean, “Google-ish” search experience, which allows internal staff and external members to find exact insurance regulation documents quickly and easily.
Optimised System Administration: Transitioning to a secure, cloud-hosted library management system reduced the technical burden on the NAIC team, streamlining backend content management and data governance workflows.
Already a client, NAIC approached Soutron Global to help them overcome their challenging information environment.
Soutron Global introduced NAIC to Discovery, a product that provides a simple to use interface able to search a multitude of resources simultaneously.
Using Discovery’s powerful toolset, staff and members can view and explore relevant information, regardless of origin.
Using Discovery, NAIC has already seen an increased usage of their “Proceedings” archive and EBSCO database.
Their colleagues love the interface and find it clean with easy to use filters and describe it as feeling “google-ish”. Everything is customizable to suit NAIC’s workflow and membership making it a perfect solution for them.
Soutron Global proposed a phased multi-year implementation plan to work within NAIC’s budget. Moving forward, NAIC plans to use Discovery to make more information resources available to its membership as budget and resources provide.
To learn more about National Association of Insurance Commissioners and its services and solutions, visit their website at:
www.naic.org
To find out how you can integrate your resource tools with Soutron ILS and Discovery to support your organization, book a 20 minute call with us today, see below.
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The National Association of Insurance Commissioners (NAIC) improved access by migrating their archives to Soutron Discovery. This cloud-based system indexes historical volumes and records into a single portal, making them searchable and visible to regulators and staff.
A unified search portal consolidates multiple disparate data collections into one interface. This eliminates the need to search across separate legacy databases, speeds up information retrieval and creates a modern, intuitive search experience for users.
Library professionals migrate to cloud discovery platforms to reduce backend administration, improve security and eliminate search fragmentation.
Cloud systems like Soutron streamline data governance while providing users with instant access to digitised assets.
Teams can increase discoverability by implementing modern library management solutions that feature advanced indexing. This ensures that historical documents, PDFs and unique archives are fully searchable through a single, secure digital gateway and search portal, branded to support the organization.